![]() ![]() In some of the most egregious instances customers claim to have received items that were badly damaged, inoperable, or cosmetically much worse than the advertised images. These customers often report receiving a broken or defective product and then repeatedly trying to reach customer service in order to initiate their return, but never receiving a response or being given return instructions. However, most of the negative customer reviews reported the same experience which led to their dissatisfaction, which was their inability to get a refund. Some customers report positive experiences and satisfaction at being able to purchase products at prices well below retail value. This website appears to have mixed reviews. It’s important to note that items sent back without an RMA number will not be accepted.Ĭustomers can contact customer service with any questions, concerns, or complaints can do so by email at or by submitting them directly to their website through their Contact Us link on the bottom of their webpage. Return shipping fees are the responsibility of the customer. In this email, you should include your order number, the product you wish to return, the reason for return, whether the product has been opened, and whether you prefer a refund or exchange. If you do receive a defective product that you wish to return, you can contact them at to receive an RMA number. There does not appear to be a refund policy for customers who simply want to return a product they are unhappy with. Returns have to be authorized by the company and items must be sent back to them in the same condition they were received and in the original packaging. ![]() The website does state that they have a refund policy, but it is not a no questions asked money back guarantee. They also offer free shipping on orders over $49. The cost of the products sold through will vary based on a large number of factors, including the type of goods or service, the percentage of the discount available, and more. If products are in high enough demand that the website decides to re-issue them for sale, they may raise the price of these items.Ĭustomers who are interested in the deals they have to offer can go to their website, look through all the featured deals available on their main page, or you can look through the deals by specific categories, including Men, Women, Kids, Electronics, Lifestyle, and Jewelry.
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